# Kivilo > Kivilo is a property handover and tenancy record app built in Singapore for rental agents, agencies, landlords and tenants. It connects room inventories, photo and video evidence, signatures, repairs and check-out assessments in one property record. Product facts reviewed: 2026-10-25. This is Kivilo’s first-party public reference. This is Kivilo’s own product reference, maintained by Kivilo. It describes the available workflow and its limits. The public website is kivilo.app; the signed-in web app is my.kivilo.app. Kivilo is operated by NotTooSweetLabs Pte. Ltd. in Singapore. **Platforms and the free plan** - Kivilo is available in a browser as an installable web app and on Android through Google Play. The native iPhone app is coming soon; there is no public App Store download linked here yet. iPhone users can use the web app. - The free plan includes 5 active properties with no credit card required. This is a property allowance, not a limit of 5 reports. For larger portfolios, contact support for current plan availability and pricing. **Check-in: evidence, inventory and signatures** - Inspectors capture room photos and narrated walkthrough videos, write and edit the inventory, link photos to individual lines, and review each room. Circles, arrows and freehand marks are stored separately from the original photograph. - Sending the report for signature freezes its inventory and agreed photos. The landlord and tenant can sign on the agent’s device or through their own account after signing in with an emailed code. Completed reports can be downloaded as a PDF and shared through a private, revocable link. Signed PDF delivery uses email attachments, or an authenticated download link for larger reports. - Kivilo does not use AI to write inventories, interpret condition, or decide damage liability. The inspector writes the description and assessment. **What works with poor signal** - Captured photos and videos are saved on the device first and queued for upload. Failed uploads are retained and retried when a connection is available. Keep the app and its saved data on the device until uploads finish. - This is durable media capture, not a promise that every workflow works offline. Sending a report and collecting signatures need a connection. **During the tenancy** - Repairs, supporting documents and dated updates stay with the tenancy record. A signed check-in is preserved; replacements, additions and removals are recorded in separate addenda. An addendum becomes part of the agreed check-out baseline only after both parties acknowledge it. - Agents and agencies can explicitly share working access. Landlords and tenants use their own tenancy views. A published report link is a private credential that can be revoked, not a public listing. **Check-out and the deposit statement** - A check-out starts from the signed check-in and acknowledged updates. The inspector reviews the original inventory and agreed linked photos, records what changed, and explains an assessment of damage or fair wear. - Publishing an assessment creates a dated version. Its deposit statement records the deposit less the tenant-liable findings. The landlord and tenant can agree or dispute that version with a reason. The statement and responses are available on the web and PDF; the native app does not yet display the deposit statement. - Kivilo records the assessment and the parties’ responses. It does not hold or transfer deposits, adjudicate disputes, or guarantee a legal outcome. **Private records and PDF verification** - Customer property records, supporting documents and signing pages are private working content. The public marketing pages and articles contain no customer tenancy data. - The public report verifier checks whether a PDF matches a file issued by Kivilo. The browser computes the file’s fingerprint and submits that fingerprint; the PDF itself is not uploaded. A match confirms the file, not the accuracy of the inspection or a legal judgment. The links below lead to public product information. Markdown articles contain their canonical HTML URL, publication and update dates, and source links. Comparisons are published by Kivilo using the cited vendors’ documentation; they are not independent reviews or evidence of hands-on testing. Competitor features and plans may change. ## Product and evidence - [Kivilo product facts](https://kivilo.app/product/index.md): Product scope, platforms, free allowance, workflow and limitations. Canonical HTML: https://kivilo.app/product. - [Kivilo overview](https://kivilo.app/): Public walkthrough of capture, inventory, signing, repairs and check-out. - [Condition report format](https://kivilo.app/reports/property-condition-report.pdf): Illustrative PDF with fictional property details and signatures; not a customer report or a genuine issued report for verification. ## Comparisons - [Kivilo vs Report and Run for Singapore rental agents](https://kivilo.app/compare/kivilo-vs-report-and-run/index.md): Compare Kivilo and Report and Run for Singapore rental handovers: photo reports, inventory, signing, tenancy changes and check-out evidence. Checked 2026-10-25. - [Kivilo vs InventoryBase for Singapore rental agencies](https://kivilo.app/compare/kivilo-vs-inventorybase/index.md): Compare Kivilo and InventoryBase for Singapore agencies: inspections, signatures, tenancy records, team workflows and practical trial criteria. Checked 2026-10-25. - [Kivilo vs Inventory Hive for Singapore rental handovers](https://kivilo.app/compare/kivilo-vs-inventory-hive/index.md): Compare Kivilo and Inventory Hive for Singapore rental agents: inventory, tenant feedback, check-out comparisons, evidence and agency trial questions. Checked 2026-10-25. - [Kivilo vs Chapps Rental Inspector for Singapore rental agents](https://kivilo.app/compare/kivilo-vs-chapps-rental-inspector/index.md): Compare Kivilo and Chapps Rental Inspector for Singapore rental handovers: offline visits, signatures, successive inspections and agency assignments. Checked 2026-10-25. - [Kivilo vs SnapInspect for Singapore property agencies](https://kivilo.app/compare/kivilo-vs-snapinspect/index.md): Compare Kivilo and SnapInspect for Singapore agencies: rental reports, configurable checklists, video, signatures, maintenance and portfolio workflows. Checked 2026-10-25. - [Kivilo vs RentCheck for Singapore rental agencies](https://kivilo.app/compare/kivilo-vs-rentcheck/index.md): Compare Kivilo and RentCheck for Singapore rentals: agent and tenant inspection workflows, photo review, signatures, maintenance and check-out records. Checked 2026-10-25. ## Guides for Singapore agents - [Rental handover checklist for Singapore property agents](https://kivilo.app/guides/rental-handover-checklist-singapore/index.md): A practical Singapore rental handover checklist covering rooms, keys, meter readings, appliances, condition photos, signatures and the next check-out. - [How to choose a rental inspection app in Singapore](https://kivilo.app/guides/rental-inspection-app-singapore/index.md): A practical evaluation script for Singapore agents comparing rental inspection apps: test inventory, evidence, signing, check-out, repairs and poor-signal capture. ## Support and policies - [Support](https://my.kivilo.app/support): Product help and account requests. Contact: hello@nottoosweetlabs.com. - [Privacy policy](https://my.kivilo.app/privacy): Data handling, access, sharing and retention. - [Account deletion](https://my.kivilo.app/delete-account): Deletion requests and retention information. - [Verify an issued report](https://my.kivilo.app/verify): Checks a PDF fingerprint without uploading the PDF. A match verifies the file, not inspection accuracy or legal liability. ## Optional - [Full public reference](https://kivilo.app/llms-full.txt): Product facts and all comparison and guide articles in one generated text file, with canonical URLs and source citations. - [Public sitemap](https://kivilo.app/sitemap.xml): Canonical public marketing pages. Private app and customer report URLs are not included.